CUSTOMER SUCCESS STORY

Innovating the lending ecosystem with Commonwealth Credit Union

Commonwealth Credit Union set out to make better lending decisions and meet increasing demand for a fast, frictionless experience. Since implementing Zest AI’s technology, Commonwealth has been able to automate 70-83% of all consumer loan decisions while lending down the credit spectrum and reducing delinquencies.

Watch Jaynel Christensen, Chief Growth Officer, talk about her experience adopting AI-automated underwriting and creating a roadmap for innovation throughout the lending ecosystem. Check out the case study below to read more about Commonwealth’s journey with AI.

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