CUSTOMER SUCCESS STORY

Bringing faster home equity decisions to the neighborhood

Community Choice Credit Union (CCCU) puts members first no matter what. With limited inputs and a high demand for manual review, generic credit models slowed down their lending process and made it difficult to provide inclusive, consistent decisions. That’s why CCCU partnered with Zest AI—the ability to deliver instant, accurate decisions was paramount to the credit union’s growth. Discover how CCCU was able to grow their home equity portfolio from 0% to 57% automation in the first 90 days.