CUSTOMER SUCCESS STORY

Delivering technology as a service to Stanford FCU

Stanford Federal Credit Union chose Zest AI to automate their lending process and provide a faster, quality experience for their tech-first members in the heart of Silicon Valley. But beyond the technology, the personalized experience, human touch, and smooth integration process from Zest AI’s Customer Success team truly made the partnership stick.

Watch Melissa Palwick, VP of Consumer Lending Operations, discuss bringing the Zest AI solution and service to Stanford FCU and the beginnings of a strong partnership. Check out the case study below for an in-depth look at Stanford FCU’s journey with Zest, and the innovative solutions that lie ahead.

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