CUSTOMER SUCCESS STORY

Faster credit decisions lead to better member experiences

To attract new members, VyStar Credit Union sought to provide greater access to affordable credit and a better loan experience. With new leadership at the helm, the Florida-based credit union looked to leverage new technology to lend more money to more members swiftly and safely. In their partnership with Zest AI, they have been able to provide a faster, better experience for their members, resulting in automating 64% of all consumer credit decisions.